Integrate with Front

Connect to the Front App and add a comment to a conversation.

Design Workflows Builder Toolbox Enterprise Automation

Before you begin

• Have your Front API token at hand. See Create Front API token. Click the Front tile in Next Matter Automations Library and enter the token in the provided field to connect the integration.

• Check the required scopes to learn more about which data is shared between the apps.

I want to use an in-app Next Matter widget for Front

You can see and work with Next Matter workflows from within Front.

Features:

• The list of instances is sorted by started date and filtered by the conversation ID as a tag

• If you start an instance in the conversation view, this instance is automatically tagged and linked to this conversation enabling searching and tracking. At any moment, you can unlink the instance (if you have the permissions to modify the instance).

• If you want to sort through the list of all available workflows click Start left of Instance Overview.

To add the widget, do the following:

1. Log in to https://app.frontapp.com and click Settings (top right).

2. Open Company and click App Store.

3. Search for Next Matter.

4. Click Enable app.

Your app will now be available in the right-hand sidebar of your inbox. Click the Next Matter logo to open the app.

Note that to link an instance to the conversation, you need one of the following permissions:

• organization admin

• workflow lead

• instance lead

I want to create a message or add a comment code-free

To do that use a no-code step. You can find it when you add an integration step. For details, see Front no-code